BiteWe is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information about you when you use our website, mobile application, and other online services (collectively, the “Services”).
1. Information We Collect
We collect various types of information in connection with the Services, including:
Personal Information: When you create an account, place an order, or interact with our customer support, we may collect your name, email address, phone number, address, and payment information.
Order Information: Information about the items you purchase, including product preferences, quantity, and order history.
Device and Usage Information: Information about your device and how you use our Services, such as IP address, browser type, operating system, pages visited, and interaction times.
Location Information: We may collect or infer your location for order delivery or to improve our Services. You can choose to enable location tracking through your device settings.
2. How We Use Your Information
We use your information for various purposes, including:
Order Processing and Delivery: To process your orders, deliver products, and handle returns or complaints.
Personalization and Recommendations: To personalize your experience, suggest products, and provide tailored promotions.
Customer Support: To respond to your inquiries, complaints, and support requests.
Improvement and Development: To analyze usage patterns, improve our Services, and develop new features or products.
Marketing and Promotions: To send you promotional messages, offers, and updates that may interest you. You can opt out of marketing communications at any time.
3. How We Share Your Information
We may share your information as follows:
Service Providers: With third-party vendors, payment processors, delivery services, and IT service providers who assist us in providing the Services.
Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
Legal Compliance: To comply with legal obligations or respond to lawful requests by government authorities.
With Your Consent: We may share your information with third parties when you give us your consent.
4. Data Security
We use reasonable measures to protect your information from unauthorized access, loss, or misuse. However, please note that no data transmission over the internet is completely secure, and we cannot guarantee the security of your data transmitted to our Services.
5. Data Retention
We retain your information as long as needed to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements.
6. Your Rights and Choices
You have certain rights over your personal information, including:
Access and Update: You can access and update your account information through your profile settings.
Deletion: You may request that we delete your personal information, subject to certain exceptions as required by law.
Marketing Preferences: You can opt out of receiving promotional messages by following the unsubscribe instructions in those communications.
7. Children’s Privacy
Our Services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children under this age.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website or notifying you through the Services.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: [ bitewedun@gmail.com]
Phone: +91-7454-800-401, +91-952-809-7901
Address: Floor No.: SECOND FLOOR Building No./Flat No.: FLAT NO. A2 Name Of Premises/Building: ASHIRWAD APPARTMENTS Road/Street: OM CITY PHASE 1 BLOCK B City/Town/Village: Dehradun District: State Dehradun, Uttarakhand PIN Code 248001